Spa Etiquette

Museflower Hand Massage Pnc 6970

A Few Suggestions for your Comfort

Spa Reservations

Our Museflower Spa is open from 9.00am to 7.00pm daily for spa treatments, and 9.00am to 9.00pm daily for our spa facilities . For any enquiries or information regarding the spa, please contact our Reception desk at the lobby, Advance bookings are highly recommended to secure your preferred time and treatment.

 

Consultation

We invite you to our Reception for a private consultation to determine your needs and to allow us to design your treatment experience. Please let us know before booking any treatment if you have any physical ailments, allergies or disabilities, or are taking any medication.

 

Preparation

We recommend that you leave all jewelry and valuables in your room before coming to the Spa.

 

Arrival

Please arrive 10 minutes prior to your treatment time, in order to complete your spa consultation form and take time to get changed before your treatment.

 

Spa Attire

Your modesty will be respected at all times. Disposable underwear is available if desired. Loose clothing is provided for Thai massages, as are sarongs and slippers for your comfort. Please bring your own gym clothing if you wish to use participate in our wellness activities.

 

During your stay

In consideration of other guests, active mobile phones are not permitted in the spa. Our spa is a sanctuary of peace and harmony, please be aware of the volume of your voice in order not to disturb our other valued spa guests.

 

After your treatment

We recommend that you do not sunbathe after any massage or body treatment for at least six hours. To extend your spa experience at home, a variety of spa products are available in our shop for continuing care.

 

Cancellation Policy

Please give 5 hours cancellation notice on individual treatments and 24 hours notice on packages. A 50% cancellation fee may apply if such notice is not given. For no shows 100% of the treatment cost will be charged.

 

Child Policy

For the use of our spa facilities and services, the minimum age is 16. Some treatments we may be able to provide for children, as long as the parents stay together in the treatment room. Please kindly inquire at the Reception. All junior spa treatments with children under the age of 12 are discounted at 20%.

 

Payment

You may choose to pay for your treatment services after your treatment or at check out time. Please note that we can accept cash and credit card payment.

Ready to Connect?

We can Help.
For more information and spa reservation,
please contact us at retreat@museflower.com
or call us at +66-(0)-93-137-0414.